Absence Verification

Deadline Reminder to Students

Due to the high volume of requests received at the end of the semester, the deadline to submit accommodations (requests and/or documentation) for issues that occurred during the first 14 weeks of the semester will be FRIDAY, November 22, 2019 at 5:00pm.  Issues that occur between November 22nd and the last day of final exams (December 12, 2019 at 5:00pm) will be processed within the procedure prescribed on the Absence Verification website.

The last date to submit documentation and/or requests for absences that occur between 11/22/19 and the end of the semester is 12/12/19 at 5:00pm.

Please note that while Student Assistance and Support Services can help verify the documented circumstance, such verification does not guarantee an excused absence, rescheduled coursework, and/or make up exam. The final decision for approval of all absences and missed work is determined by the instructor.


UNC charlotte academic policy: classroom attendance 

Each instructor determines the classroom policies (including attendance regulations) for his or her courses. In general, students are expected to attend punctually all scheduled sessions in the courses for which they are registered, to demonstrate civil behavior while in class, and to complete all of the course requirements. Instructors may outline additional and more specific standards in the course syllabus, especially when attendance is part of the grading criteria for the class. For online synchronous classes, instructors can choose to take attendance with any technology available to them. Absences from class may be excused by the instructor for such reasons as personal illness or participating as an authorized University representative in an out-of-town event. Whenever possible, students are expected to seek the permission of the instructor prior to absences. Absences for religious holidays fall under University Policy 409, Religious Accommodation for Students; see legal.uncc.edu/policies/up-409 for details.

Requests for document verification

A student may request assistance from the Dean of Students Office through Student Assistance and Support Services (SASS) for the following academic actions: advocating for absence(s), makeup work, and extended academic deadlines.  Any requests for absence verification for participation in out-of-classroom activities such as student conferences, car trouble, weather issues, personal activities, work, weddings, vacations etc. must be directed to the student's faculty member(s).  Any requests from students for academic accommodations due to a qualified, documented disability are encouraged to become registered with the Office of Disability Services.  Students who are currently registered with the Office of Disability Services will need to communicate with them directly about their absences. 

Reasons that student assistance and support services will verify:

Documentation of the circumstance, illness, or condition must be on medical practice letterhead with the name and phone number of the provider/practice, signed and dated by the attending physician, and include the dates of treatment as well as the student's anticipated date to return to class/work.  We can only verify dates on the documentation.  All additional dates outside of those on notes will need to be discussed with the professor individually.  We do not accept notes that state "fever free for 24 hours" or "in __ days."  We must have a start and end date of care, with anticipated return date. 

Special circumstances involving an immediate family member (spouse/partner, parent, sibling, child, grandparent).Student Assistance and Support Services must be able to establish a relationship between the student and the immediate family member in order to advocate for an academic accommodation.

In cases of family illness (immediate family members only), the student must provide medical documentation of the family member’s illness and that the student was in attendance on the date they were absent, which must be presented on medical practice letterhead, signed and dated by the attending physician, and include the dates of treatment. The Dean of Students Office must be able to verify the relationship between the student and the immediate family member.

In the unfortunate circumstance that a student experiences the loss of an immediate family member, the student must provide an obituary, memorial service pamphlet, or other documentation that identifies the student as related to the deceased. Such documentation must include date of the family member's passing, date of funeral/memorial service, and the city and state the services were held.

The student must provide official military orders signed and dated by a commanding officer/designee. Orders must include the name of the student as well as dates of departure and return. If the orders do not include the name of the student, our office must receive communication (email or fax) from the student's Commanding Officer verifying the student's name and validity of the orders.

When being called to jury duty or subpoenaed to appear in court as a witness.  Documentation must state you have attended court as a witness, victim, or are reporting for jury duty.  Student Assistance and Support Services does not advocate for students who are required to appear in court as a defendant.

In each case, Student Assistance and Support Services must have documentation in order to verify the circumstance, take action, and advocate on behalf of a student. Our office may take steps to call medical providers or others to validate any documentation submitted. Submission of falsified documentation by a student may result in charges under the Code of Student Responsibility and inability to utilize Absence Verification in the future. 

We do not accept notes written or signed by family members.

Please note that while Student Assistance and Support Services can help verify the documented circumstance, such verification does not guarantee an excused absence, rescheduled coursework, and/or make up exam. The final decision regarding the actual absence verification and/or accommodation lies with the individual faculty member.

Student Assistance and Support Services highly recommends students communicate with faculty one-on-one about absences.

If multiple consecutive dates are requested, notification to faculty regarding absence verification will be sent after the last date in case less or additional dates are needed by the student.

Authority for Student Assistance and Support Services to advocate for such requests ends once grades are posted for the student (including a single grade for a course or grades for multiple courses). A student may still pursue a retroactive withdrawal from the semester through an Academic Petition submitted to his/her academic college.